How To Reset Sonos Play 5 Gen 2

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If your Sonos speaker isn't working properly, or if you're transferring it to a new owner and want to erase your information, you may need to reset your speaker. In other cases, all you need to do is power your speaker down and reboot information technology. In this article, nosotros'll explain how to manufactory reset or reboot any Sonos speaker, including the Motion, Roam, and Roam SL. We'll also talk you through how to reset the Sonos app on your phone, tablet, or desktop figurer.

1

Unplug your Sonos speaker to power it off. Earlier you reset your Sonos speaker, y'all'll need to turn it off. To do this, disconnect the power string.^[i]
2
Press and concur the Join button while you plug it back in. Depending on which model of Sonos speaker you have, the Join button may show an infinity symbol (∞) or a pair of arrows facing each other (→←). Concur down the Join button and reconnect the power cord at the same time.^[2]
- If your speaker doesn't have a Bring together push, hold down Play/Pause or Mute instead.
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3

Hold the button until the light flashes orange and white. Once you lot encounter the orange and white indicator calorie-free flashing, release the Join button.^[3]
iv

Await for the calorie-free to flash greenish. Once you release the button, the reset process will brainstorm. When information technology's finished, the light volition change from orangish and white to dark-green.^[4]
5

Add together the speaker dorsum to your system with the Sonos app. Open up the Sonos app on your phone or tablet, then select the Settings tab. Tap System, so Add Product. Follow the prompts to fix upward your speaker again.^[5]

1

Press and concord the Power push for 5 seconds. Find the Ability push button on the dorsum of your Roam or Roam SL and hold it downwardly until you hear a chime. Yous should see the status low-cal on the front of the speaker turn off.^[6]
2

Hold down Play/Pause and press the Power push. Press Play/Pause and keep holding it, then press Ability once again. This time, release the Power push button after you press it. This should turn your speaker back on.^[7]
three

Go on holding Play/Pause until the light flashes orange and white. Make sure you don't let go of the Play/Interruption button while your speaker is restarting. Once it turns back on, watch for the status calorie-free to wink orange and white, which means it is in Reset mode. Let go of the Play/Pause button.^[8]
4
Wait for the low-cal to flash green, then add your speaker to the app. When the low-cal turns green, your Roam or Roam SL speaker has successfully reset. Open the app and follow these steps to add the speaker dorsum to your system:^[9]
- Select Organization in the Settings tab.
- Tap Add Product.
- Follow the prompts in the app to set up your speaker again.

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1

Take the Move off the charging base of operations. Earlier you power off your Motility speaker, remove it from its charger.^[10]
2

Printing and concord the Power button for at least five seconds. Locate the Power push button on the back of your Move speaker and press information technology for five seconds, or until you hear a chime. You should too see the condition light on top of the speaker plough off.^[11]
3
Hold the Join button while y'all printing and release Power . The Join push button on the Move has an infinity symbol (∞) on information technology. Concord down Join and printing and release the Power push button at the same time to turn the Motion back on in Reset fashion.^[12]
- If your Movement speaker doesn't turn back on, the battery might be too depression. Set information technology dorsum on the charger and then printing the Bring together and Power buttons.
4

Go on holding Bring together until the low-cal flashes orangish and white. One time the status light flashes orange and white, release the push button. Your Move speaker is now in Reset mode.^[13]
5
Add your speaker back to the app after the lite turns green. Once the reset process is complete, the status light will plough greenish.^[14] Open the Sonos app and follow these steps to set upwardly your speaker over again:^[15]
- Select the Settings tab.
- Tap Organisation.
- Tap Add together Production, then follow the prompts to set up up your Motility.

1

Disconnect the ability string. To reboot your Sonos speaker without resetting it, start by unplugging it. This will crusade your speaker to power downward.^[16]
2

Expect for 10 seconds. After you unplug your speaker, give it at to the lowest degree 10 seconds to power off completely before y'all plug it in once again.^[17]
three
Plug the power cord dorsum in and await for 1 minute. As soon as y'all plug the speaker back in, it should power back up once more. However, give it at to the lowest degree a minute for the system to completely restart.^[18]
- If you've already set your speaker, the condition light should turn solid white when information technology'due south finished restarting. If information technology's a new unit or if you've but reset information technology, the light will be dark-green.

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1

Disconnect your speaker from its charger. If you accept a Roam or Roam SL, unplug information technology from its charger cable or remove it from its wireless charger. If yous have a Move, take it off the charger base of operations.^[nineteen]
two

Hold the Power button for at least five seconds. Find the Ability button on the dorsum of your Movement, Roam, or Roam SL speaker. Hold the push down for at least v seconds, or until you hear a chime and the condition light turns off.^[xx]
3
Wait 10 seconds, and then press the Power push button once again. After 10 seconds have passed, press and release the Power push on the dorsum of the speaker. Give your speaker a minute to finish rebooting.^[21]
- Once your speaker has finished restarting, the condition light should turn white. Nonetheless, if you've simply reset the speaker or if you've never ready it up before, the lite will turn green.

1

Open the Sonos app on your device. If you desire to connect your Sonos app to a new organisation or account, you'll need to reset the app. Launch the Sonos app on your phone or tablet to get started.^[22]
2
Select the Settings tab. Once the app is open, locate

Settings and tap on information technology.^[23]
- The Settings tab is located in the lower right corner of the app screen.^[24]
3

Tap App Preferences . In the Settings menu, select App Preferences to open up a new carte screen.^[25]
iv

Scroll downwards and tap Reset App . Scroll all the mode down to the bottom of the App Preferences menu to find the Reset App pick.^[26] In the confirmation window that pops up, tap Reset to confirm the action.^[27]
5

Close the app and reopen it. After y'all reset the app, you'll exist prompted to restart it. From there, you can set a new account or log back in and fix upwards your organisation and preferences again.^[28]
6

Select Reset Controller in the computer version of the app. If you're using the Sonos app on a desktop computer instead of a mobile device, the procedure is a little different. Open up the app and click the Help carte du jour at the superlative of the screen, and then select Reset Controller to reset the app.^[29]

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Before you reset your Sonos speaker, keep in mind that doing a difficult reset will erase your registration information, whatever music saved to your speaker, and whatsoever music services that are connected to your speaker. If your speaker isn't working right, try doing a basic reboot before you reset it completely.^[30]

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